Best Cybersecurity MSP Software

Are you struggling to find the perfect cybersecurity tool to protect your clients and manage their systems in the best way? We understand with so many options available, it becomes a little overwhelming. 

Nowadays, the majority of businesses rely on Managed Service Providers (MSPs) to keep their data safe from the latest cybersecurity threats. As an MSP, your reputation depends on the quality of service you provide to your clients. This is why it’s important to find software that matches your needs perfectly.

If you don’t know what cybersecurity MSP software does, it monitors, detects, and responds to security threats across multiple client environments. So, are you convinced now that you need cybersecurity software to protect your customers? 

If not, then let’s talk about why it is important, and then we’ll move towards the best available options. 

Why is Cybersecurity MSP Software Important?

Before moving forward, you need to understand why you need to hire a company or purchase software. Every day, businesses face constant cyber attacks ranging from data branches to ransomware attacks. 

In 2023 alone, there were approximately 2,365 cyberattacks, with 343,338,964 victims. This number isn't so small that anyone can just simply ignore it. It’s something that happened in the past and will only continue to get more aggressive. 

However, with the help of cybersecurity MSP software, you can monitor and manage cyber threats across multiple clients from the same platform. If you think you’re good without it, you’ll only be juggling between different tools for each client, which is time-consuming and inefficient at best. 

So, if you want to stay ahead of the online threats, consider using MSP software and make your life a whole lot easier. 

Understanding the Requirements for Cybersecurity Software

If you’re in a hurry, skip to the next part, where we talk about the best tools you can use right away. However, if you’re still figuring out how to choose the best one, don’t skip ahead. This section will explain how to choose the right software by keeping your requirements in mind. 

First, start by identifying which aspects of cybersecurity management matter most for your business and clients. Knowing this will make the process easier. Create a list of things your clients complain about or think will do good for your business. 

1. Assessing Features

Once you know what you need, it’s time to look at the features offered by different software solutions. To make it easier for you, let’s break these down into three categories.

Monitoring and Detection

For cybersecurity software to be effective, it needs to have the ability to monitor activity and detect threats in real time. While buying software, look for features like intrusion detection systems (IDS), intrusion prevention systems (IPS), and behavior analytics. If the software has these, it will help you stay on top of cyber threats at all times. 

Access Control

After that, it’s important to have control over your data. This prevents unauthorized access. Also, make sure that the software offers multi-factor authentication options, like biometrics or hardware tokens. Also, check if it uses password policies to strengthen security.

Reporting and Compliance

Lastly, compliance with industry standards is mandatory for MSPs. For this, choose software that can generate reports on security incidents and prove compliance with regulations like GDPR or HIPAA. If you want your business to be DMARC compliant, try to find a platform that offers such services. With this, you can handle incidents and show your clients that their data is fully protected. 

2. Ease of Integration

How easily the software fits into your existing tech setup is another important factor. The cybersecurity software you choose should work smoothly with the tools and systems you already use. 

This could include remote monitoring and management (RMM) platforms or endpoint detection and response (EDR) solutions. Don’t forget to ask about API integrations and compatibility with different operating systems.

3. User-Friendliness

Even if the software has great features, it won’t be useful if it’s hard to use. The software you’re choosing should have a simple interface and a positive user experience. This makes it easier for your team to use and reduces the time spent on training. 

4. Vendor Reputation and Support

After that, it’s necessary to know how reputable a particular software vendor is. Check how long they’ve been in business and read customer reviews. For better decision-making, look at evaluations from trusted sources like Gartner or Forrester. Also, find out about the support they offer, such as tutorials, documentation, or 24/7 customer service.

5. Pricing Plans

Pricing is an important factor when choosing cybersecurity software. High-quality software always comes at a higher price. However, it’s important to find a balance between cost and functionality. Compare different pricing models and see what works best according to your budget. 

6. Customization and Scalability

We understand that every MSP has unique needs and growth plans. That’s why it’s important to choose software that you can customize according to your business. While selecting one, look for software that allows you to adjust its features. This could include customizing security policies, setting user roles, or configuring alerts.

Also, make sure the software can grow with your business. Check if it can handle adding more clients, devices, or locations without sacrificing performance or security.

7. Integrating with Threat Intelligence Platforms

Lastly, to improve cybersecurity efforts, consider whether the software can connect with other threat intelligence platforms or not. These platforms are a game-changer as they provide real-time updates on new and emerging threats. 

If your chosen software doesn't have this capability, check if it has a built-in threat detection feature. If it does, you can ignore this requirement. 

4 Best Cybersecurity-based MSP Software

We are now at the best part of this guide. Here, you’ll find the six best software for MSPs to protect against prevailing cyber threats. Let’s discuss all of them one by one. 

1. PowerDMARC

Best for: Email authentication and anti-phishing protection.

PowerDMARC is an advanced email authentication platform that protects businesses from DNS spoofing, phishing and other fraudulent activities. It makes the complex process of DMARC implementation and simplifies it for MSPs. 

This platform also enforces DMARC policies by integrating SPF, DKIM, and DMARC. This platform is currently the best one in the market for authentication protocols. 

Key Features

• DMARC Report Analyzer: This analyzer is a full-fledged DMARC service that helps organizations analyze and interpret the DMARC monitoring data.
• SPF, DKIM, and DMARC Integration: Ensures email authentication by implementing industry-standard protocols. It protects against phishing and email fraud.
• Real-Time Threat Intelligence: It offers continuous monitoring and reporting on email vulnerabilities. It also enables proactive threat management.
• User-Friendly Reports: Converts complex DMARC reports into simple and actionable insights that DMARC MSPs can quickly use.
• Automated Alerts: This platform also sends real-time alerts about authentication failures and threats.

2. Palo Alto Networks

Best for: AI-driven threat intelligence and automation.

This platform is known for its AI-powered cybersecurity features that help MSPs deliver advanced security services to their clients. It also provides end-to-end protection, threat detection and even remediation. This platform also has the ability to work with multiple third-party tools. 

Key Features

• AI-Powered Threat Intelligence: It uses AI and global threat data to provide proactive threat detection and mitigation.
• Security Orchestration and Automation: Automates threat detection and response processes to reduce manual effort and operational costs.
• Cloud-Delivered Solutions: Delivers cloud-native security that scales effortlessly with the client’s infrastructure needs.

3. CrowdStrike

Best for: Endpoint security and threat intelligence services.

CrowdStrike is a leading provider of endpoint protection. It provides advanced solutions for extended detection and response, managed detection and response and much more. The main strength of this platform is to provide cybersecurity protection across both endpoint and cloud environments. 

Key Features

• XDR and MDR Solutions: It extends threat detection beyond endpoints and covers network and cloud environments with managed detection capabilities.
• Vulnerability Management as a Service (VMaaS): This platform offers continuous monitoring of vulnerabilities and provides MSPs with insights to reduce attack surfaces.
• Cloud Security Posture Management (CSPM): It secures cloud configurations and monitors for misconfigurations and potential vulnerabilities in cloud environments.

4. CyberRes by Open Text

Best for: Data encryption and advanced SIEM capabilities.

CyberRes provides MSPs with various cybersecurity solutions, such as encryption, tokenization, and SIEM for advanced threat detection. CyberRes also includes machine learning-based UEBA, which detects anomalies in user behavior so that MSPs can provide enhanced security services to their clients.

Key Features

• Voltage SecureData: It provides encryption and tokenization to protect sensitive data across multiple platforms.
• ArcSight SIEM: This feature enhances threat detection with advanced security analytics so that MSPs can respond quickly to security incidents.
• Centralized Threat Monitoring: Lastly, it consolidates security events across client environments to provide a single source of truth for incident response.

Ending Note

With increasing cybersecurity, it has become necessary for MSPs to use cybersecurity platforms to keep their clients safe. To help you make a decision, we talked about the key points that you should consider and even the best platforms that you can use as an MSP. 

Now, it's up to you to choose the one that is suitable for your business. However, according to experts, PowerDMARC is the best cybersecurity-focused software for MSPs. It allows you to integrate authentication protocols which keep clients safe from any phishing attacks. With features like real-time threat intelligence, automated alerts and more, this tool is the top choice for MSPs.