How To Fix The Error Code F7701-1003 In Netflix
How To Fix The Error Code F7701-1003 in Netflix
From experiences, Netflix is a lot more stable (and also reliable) on mobile devices, game consoles, TVs and streaming devices. Using Netflix on a PC either through a web browser or an app is an entirely different thing. More often than not, occasional and random error messages ruin the web streaming experience.
The Netflix errors come in diverts variations, each one with its unique causes, codes, and also solutions. When you see an error message while you are watching content on Netflix, note that the video streaming provider is telling you that a problem has occured somewhere. Perhaps it could be with your internet connection, subscription status, your Netflix account, etc.
In this article, we’ll see some ways to fix Netflix error code F7701-1003. But first, let's see a brief explanation of what this error means and what causes it.
What are the Causes of Netflix Error F7701-1003
In the case of Netflix error F7701-1003, it’s an indication that there is a problem with your browser’s Widevine Content Decryption Module (CDM).
The Widevince CDM is known as a component of your browser that allows you to play copyrighted content that is protected by the Digital rights management (DRM) system. Shiws and movies that you watch on Netflix are DRM-protected. Therefore, if Netflix is having some difficulties with the communication with your browser’s Widevince decryption module, the error code F7701-1003 will pop up.
Basically, Netflix wants to be very sure that you can’t copy or can't reproduce contents that you’re watching through your browser. Now let's see how to get rid of this error.
How You Can Fix the Netflix Error Code f7701-100
With much research and investigations, we have discovered that the error code f7701-1003 is peculiar to those Netflix users streaming content via the Mozilla Firefox both on Mac and Windows computers. We barely found any Microsoft Edge or Chrome users that have encountered this issue.
The solutions that are below are applicable to both the Mac and Windows users.
1. Refresh The Netflix Tab
If you have not refreshed the Netflix tab, you should try refreshing it. Just click the refresh button that is next to the address bar or you can just simply press F5 on your keyboard. Now you can proceed to the next solution if Netflix still continues to display the error code despite multiple tab refresh.
2. Force Quit Firefox
If Firefox is temporarily unstable or malfunctioning, you may experience this problem . Now what you need to do is try force-stopping the browser and starting it afresh may help you fix the problem. Before you can force-stop and restart, however, make sure you save any of your ongoing work you’ve opened in other tabs so you won’t lose anything that is important.
A. If you want to force quit Firefox on Windows, first launch the Task Manager (Ctrl + Shift + Esc), right-click Firefox, and then click End Task. Now relaunch Firefox and check if you can watch Netflix without the error.
B. On Mac, First open Firefox and then use the Shift + Option + Command + Escape keyboard shortcut to force-quit the browser immediately. Now you can relaunch Firefox and check if you still have error-free access to Netflix.
3. Enable Firefox Cookies
A. For you to watch content on Netflix via web browsers, you will need to have cookies enabled. Netflix make use of cookies to store information required to stream content on your browser. This isn’t just limited to Firefox but all to other supported browsers—Safari, Microsoft Edge, Chrome, Opera.
B. If the Netflix error F7701-1003 still occurs at intervals, then check that Firefox is not blocking websites’ (particularly Netflix’s) cookies.
C. Open Firefox’s menu and then access the Preferences (for Mac) or Options (for Windows) > Privacy & Security. In the ‘Enhanced Tracking Protection’ section, select the Custom.
D. Uncheck Cookies and then you click the Reload All Tabs button.
E. Return to the Netflix tab and check if you can now stream movies.
4. Close or Disable Private Browsing
A. We’ve mentioned earlier on that Netflix requires cookies to enable you have a smooth streaming experience. If you’re accessing Netflix on Firefox through a Private or Incognito window, you may be unable to view content . This is because Firefox always deletes cookies in incognito mode.
B. If you discover that there’s a purple mask at the top-right corner of Firefox, then you’re accessing Netflix through a private window.
C. All you need to do is simply close Firefox and reopen it normally. That should fix the problem.
5. Re-Enable Digital Rights Management (DRM) on Firefox
Although Firefox do supports the Digital Rights Management (DRM) content protection standard, note that you may also encounter the F7701-1003 error on Netflix if the feature is turned off. Just open Firefox, then click on the hamburger menu icon, and select Options (for Windows) or Preferences (for Mac).
Now Scroll through the General section and make sure that the ‘Play DRM-controlled content’ is checked. You can uncheck the option first and then you tick it back again.
Now you Reopen or reload the Netflix tab and then check if you can now watch content without any interruption.
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