Aster DM Healthcare, a leading integrated healthcare provider in the GCC, has taken a major step forward in its expansion plans by launching its flagship digital health platform, myAster, in the Kingdom of Saudi Arabia. This milestone reflects Aster’s broader vision of transforming the healthcare experience in the region and aligning with Saudi Arabia’s ambitious digital and healthcare transformation goals.
Alisha Moopen, Managing Director & Group CEO of Aster DM Healthcare, emphasized the significance of this launch, stating, “The introduction of myAster in Saudi Arabia marks a pivotal moment in our journey to bring integrated and accessible healthcare solutions to the Kingdom. With this platform, we continue to lead the digital revolution in the GCC, reaffirming our commitment to building a future-ready healthcare ecosystem that prioritizes convenience, accessibility, and innovation.”
With a strong track record in the UAE, where it is recognized as the country’s No.1 wellbeing and healthcare app, myAster has already been downloaded over 2 million times. Now, the platform is set to redefine digital healthcare in Saudi Arabia by offering an extensive suite of services, including online pharmacy, prescription home delivery, appointment management, video consultations, and home care services. The app aims to bridge gaps in accessibility and efficiency, enabling users to manage their healthcare needs seamlessly.
As part of its launch at the prestigious LEAP 2025 event, myAster introduced a groundbreaking AI-driven feature in collaboration with Google Cloud: AI and generative AI voice integration. This advanced functionality includes Arabic voice response, allowing users to describe their symptoms in their native dialect and receive culturally relevant and personalized interactions. The AI-driven symptom analysis guides patients to the most suitable specialists or healthcare services within Aster’s network. By breaking down language barriers and enhancing accessibility, this innovation underscores Aster’s commitment to delivering inclusive and patient-centric healthcare solutions tailored to the Kingdom’s diverse population.
Beyond its core functionalities, myAster is designed to empower individuals with tools that support proactive healthcare management. Users can track their health vitals, access lab reports and health records, and enroll in chronic disease management programs aimed at addressing prevalent lifestyle diseases such as diabetes and hypertension. By integrating these features, myAster serves as a comprehensive digital companion that enables users to take charge of their long-term health and well-being.
Nalla Karunanithy, CEO of Digital Health and E-Commerce at Aster DM Healthcare, highlighted the transformative potential of myAster, stating, “Our platform not only empowers individuals to manage their health but also bridges the gap between patients and specialists by guiding them to the right care based on real-time symptom analysis. By leveraging AI and collaborating with Google Cloud, we are setting a new standard for digital healthcare innovation. Our vision is to build a future where healthcare is not only smarter and more efficient but also deeply human-centered, catering to the unique needs of every individual.”
Bader Almadi, Google Cloud’s General Manager in Saudi Arabia, echoed this sentiment, emphasizing the role of AI in transforming patient experiences. “Unlocking solutions that empower customers remains the most critical component of every enterprise’s digital transformation strategy,” he said. “By using Google Cloud’s AI and generative AI technologies, Aster DM Healthcare is redefining patient engagement through myAster. The introduction of Arabic voice response, powered by our advanced AI models, makes healthcare more accessible and personalized for the people of Saudi Arabia, demonstrating AI’s potential to revolutionize healthcare delivery.”
Aster DM Healthcare’s commitment to the Kingdom extends far beyond digital transformation. The company has pledged an investment of SAR 1 billion ($250 million) over the next two to three years, reinforcing its dedication to strengthening the healthcare infrastructure in Saudi Arabia. This investment will facilitate the rapid expansion of Aster Pharmacy, with plans to establish 180 pharmacy outlets across the Kingdom. Additionally, Aster aims to scale its hospital bed capacity to 1,000 by building five new hospitals in major Saudi cities, complementing its existing Aster Sanad Hospital.
To further support its integrated healthcare model, Aster plans to launch 30 medical centers, ensuring comprehensive healthcare access across urban and suburban areas. This expansion will also create approximately 4,900 new jobs in Saudi Arabia over the next five years, contributing to the Kingdom’s economic and healthcare workforce development. The introduction of myAster is a crucial component of this strategy, designed to provide a seamless, connected care experience for residents while positioning Aster DM Healthcare as a key player in Saudi Arabia’s healthcare ecosystem.
By integrating cutting-edge AI, expanding its physical presence, and committing significant investments, Aster DM Healthcare is not only enhancing patient care but also actively shaping the future of digital healthcare in the region. Through myAster and its broader strategic initiatives, Aster is well on its way to becoming a driving force in Saudi Arabia’s evolving healthcare landscape.