How to Fix QuickBooks error 12002

QuickBooks Error 12002 occurs when users attempt to update their payroll software. The error code 12002 is still being reported by the user. QuickBooks prompts the user to update their payroll software. This error can be caused by a number of factors, such as incorrect internet explorer settings or firewall configurations.

We've provided a quick overview of QuickBooks Error 12002. Also, we have listed the various factors that can cause it. Continue reading to find all the solutions you need.

What is QuickBooks Error 12002 and how can I fix it?

QuickBooks error 12002 refers to an error that occurs when QuickBooks cannot connect to the Internet. This error can be very frustrating when you try to access your files but the program flashes an error message. We provide a helpful manual that will assist you in solving the issue quickly and successfully.

An error code 12002 can be generated if you have a slow internet connection or a timed out connection to Intuit's server. Your Firewall or internet security settings may also interfere with QuickBooks' ability to download the latest updates. There are many other factors that can cause error 12002 in QuickBooks .Therefore, you can utilize QuickBooks Tool Hub to help you resolve this mistake.

The Reasons for QuickBooks Error Code 12002

There are many reasons why error code 12002 may occur. We have highlighted the most important.

 

• Network timeout has caused QuickBooks to be unable to connect to the server.
• Incorrect SSL settings could lead to "Error code 12002".
• The connection is being disrupted by your Internet Security or Firewall settings.
• A poor internet connection can also cause error 12002
• Internet Explorer might not be your default browser.

Important actions you should do before starting troubleshooting
Before moving on to fixation, we advise that you take the following actions.

step 1: Create a company

• Open QuickBooks on your computer to get started.
• Next, open the File menu and select the Backup company option.
• Make a backup of your data now.
• Follow the instructions on screen to create a backup for your company.

Step 2: Upgrade your QuickBooks Desktop

• Go to QuickBooks Help and select the Update QuickBooks option.
• Next, click on the Update Now button.
• Click on "Get updates" and wait for the process of closing. It might take some time to sync with the server and display all available updates.
• To update all updates, click Update Now.

Solutions to  fix the QuickBooks error code 12002

Follow the steps above to troubleshoot your QuickBooks error code 12002

Solution 1: Check the Internet Explorer Settings

• Close QuickBooks after the initialization and open Internet Explorer.
• Next, select Tools and then go to the Internet Option.
• Next, select the Security Setting and make sure that it is set to Medium-High.
• Now. Click on the Globe icon, then select the Content tab.
• Check to see if the Content Advisor button is active.
• Once you are done, click the Connection tab. Follow the steps below.
• Never dial a number
• Make sure you choose the correct ISP, then click on the OK button.
• Next, select the LAN setting option.
• Verify that the Automatically Detected Settings check box is turned on.
• Verify that the Use a Proxy Server option is not disabled.
• Port 80 should be unchecked if you find it.
• After you have completed the steps, click the OK button.
• You will now need to go to the Advanced Tab.
• Click on the Restore Advanced Setting button.
• After that, search for Use TLS1.0, Use TLS1.1, and Use TLS1.2 options.
• Make sure the Use TLS 1.0 option is enabled and that all other options are disabled.
• Close the Internet Option once you are done. Next, click the OK button.
• Now close Internet Explorer and start the system again.
• You will need to close QuickBooks and open it again.
• If you find the above steps insufficient, then move on to the next step.

Solution 2: Verify your Internet Connection

If this fails to fix the problem, we recommend you test your internet connection. Here are the steps to follow:

• First, select the Help option and then click the Internet Connection Setup.
• Select the following option: "Use my internet connection settings to establish an Internet connection when this app accesses it."
• It is time to update it again
• For QuickBooks 2008 or later versions: Click on Help and click on Update QuickBooks. After that, select the Update Now tab.
• For QuickBooks 2006 or older versions: Click File, then click on Update QuickBooks. Select the Update Now tab after that.

Solution 3: Establish an Internet Connection

• Navigate to Help, then open QuickBooks. Select the Internet Connection Setup option.
• Click on the Internet Connection Setup button.
• Click Next to Finish. !
• Finalize the update and confirm that the error has been fixed.

Solution 4: Reset the Internet Options Updates Settings

If none of the above methods work, you can reset the internet options settings to enable updates. These are the steps:

• First, click on the Update Now tab.
• Next, select the Reset update checkbox.

Click on Updates to get the latest updates. If the updates do not work, then please follow the steps below:

Click on the Advanced Setting Option.

• Next, you will see the Use TLS1.0, USE TLS1.1 and Use TLS1.2 options.
• Make sure that Use TLS 1.0 has been checked.

Solution 5: Update your chrome browser

You can also install the most recent version of Chrome browser. The error will likely appear if the Chrome browser is out of date. To fix this issue, please follow the steps below.

• Open the Chrome browser on your computer to get started.
• The More button is located in the upper right corner.
• Next, choose Update Google Chrome.
• Wait for the browser to be updated.
• After the process is complete, click on Relaunch.

Conclusion!

This article contains all possible troubleshooting options to fix QuickBooks Error Code 12002. We made an effort to make it as simple and straightforward as we could.. We hope you find it helpful.

Read More : IT fundamentals  Tutorial