Countermeasures for QuickBooks network connection failure issue

QuickBooks uses the internet for many tasks and can malfunction if its requirements aren’t met. You’ll face issues while sending emails, downloading updates, and performing other monetary tasks. QuickBooks network connection failure is a common issue that develops due to incorrect settings in your Windows or network connectivity issues. If you fail to utilize the software efficiently after the occurrence of this issue, continue reading the blog to figure out the potential reasons and effective measures to eliminate the error.

Avoid time-consuming procedures by consulting a QB expert at 1.855.738.2784 for quick troubleshooting.

Reasons

QuickBooks gambles with the network connectivity issues due to the reasons mentioned below-

• Use of incompatible third-party web browsers in your Windows to access the internet and perform QB functions.
• Low internet speed on your computer, leading to data loss during download and network timeout.
• Incorrectly set TLS settings can block the internet access of your PC applications.

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Solutions

The methods to deal with network connectivity issues in QuickBooks are compiled below-

Solution 1- Check your web browser settings and run an Internet test

Slow internet speed on your system can be the root of connectivity issues in QuickBooks that can restrict you from sending emails or executing an online task. You must also ensure that you use inbuilt web browsers of your OS to access the internet, as a third-party browser might be incompatible with QuickBooks and fail to perform its functions. You can set the default web browser in your Windows using the steps given below-

1. Open the control panel and click the Apps option in the menu.
2. Tap Default Apps located on the left menu and go to the Web Browser option.
3. Select any from Microsoft Edge or Internet Explorer and set it as the default web browser for your Windows.
4. Save the settings and close the control panel window.

After the web browser settings are configured, you must proceed to run an internet test to find out the internet speed provided by your network connection-

1. Access Google’s homepage on a web browser and type ‘Internet speed test’ in the search bar.
2. Begin the search and click the topmost link in the results to run the test.
3. Let the test complete and check if the internet speed on your system is 3Mbps on average and 1.5Mbps minimum.

You need to upgrade the network connection if the internet speed is lower than the QB requirements. If the internet speed complies with QB requirements, you must try the next method.

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Solution 2- Fix the internal glitches in the software using the Quick fix my program tool

You must utilize the QB tool hub to mend the internal issues in the software, as shown in these steps-

1. Launch the QuickBooks tool hub and approach the Program Problems menu.
2. Select Quick fix my program and wait until the software is completely repaired.
3. Run QuickBooks again and try sending emails.

Conclusion

This blog provides the valid reasons you encounter QuickBooks network connection failure message while sending emails or running an online task in the software. We hope you execute the methods described in the blog to fix the network connection issues in your QuickBooks.

If you get stuck with any issue while using the methods, contact a QB support team at 1.855.738.2784.

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