Efficiently Fixing Error -6000 When Opening A Company File

When opening company files in QuickBooks, users may encounter an error code with an error message that says: can’t open your company file. These -6000 series error codes can be 3 or 4 digits, such as (-6176,0),  (-6000, -107), (-6138, -105), (-6190, -83), etc. These errors can appear locally as well as on network setups. In this blog post, we will discuss the reasons for error -6000 when opening a company file and solutions to fix them.

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Possible Reasons For QuickBooks Error -6000

You may get this error in the software and can’t access your files due to the following reasons:

• File permission issues can block access.
• Data corruption can trigger this error.
• Corrupted .TLG and .ND configuration files.

Solutions For Fixing QuickBooks Error -6000

If you want to learn how to troubleshoot company file -6000 errors, then read this section carefully and follow the given steps.

Solution 1: Run QuickBooks File Doctor

Step 1: Download QB Tool Hub

• Close QuickBooks.
• Download QuickBooks Tool Hub. Save it in an easy-to-find location, like your Downloads folder or your desktop. If you've used the Tool Hub before, you can check your version by selecting the Home tab; the version will be listed at the bottom.
• Open the downloaded file (QuickBooksToolHub.exe).
• Follow the prompts. Install it. Agree to the terms.
• Once installed, double-click the icon.
• Open the Tool Hub.

Note: If you can’t find the icon, search for QuickBooks Tool Hub in Windows and select it from the results.

Step 2: Run File Doctor

• Open the Tool Hub. Click on Company File Issues.
• Select Run QuickBooks File Doctor. It may take up to one minute. And, then, it will open. 
• Now, choose your company file. 
• If you can’t access the file, you can get it manually.
• Click Browse and search to find it.
• Select Check your file. 
• Click Continue.
• Enter your QuickBooks admin password.
• Select Next.

Solution 2: Renaming .ND and .TLG Files

The .ND and .TLG files are essential components of your QuickBooks files. They are configuration files that enable QuickBooks to access your company file in a network or multi-user setup.

• Access the folder storing company files.
• Look for the files with the same name as your company file but ending with the extensions .ND and .TLG:
• company_file.qbw.nd
• company_file.qbw.tlg
• Right-click each file.
• Then, select Rename. 
• Add the word OLD. This should be added in the end. 
• Example: company_file.qbw.nd.OLD
• Restart QuickBooks.
• Try accessing company files again.

Conclusion

By understanding the possible causes of error -6000 when opening a company file and following the above listed solutions, you can successfully fix the error and ensure an uninterrupted access of your company files.

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