Here’s why QuickBooks won’t restore backup and usable fixes

We all know QuickBooks contains user’s financial data, which is crucial for their businesses. Data backup is very crucial to tackle instances like data loss or damage. But there are instances where QuickBooks won't restore backup and falls prey to issues. On the off chance you also face trouble restoring QB data files, read this entire blog to learn about the reasons for the failure and methods to prevent the issues.

Get in touch with a team of QB experts at 1.855.738.2784 to rectify the problems you encounter while restoring a backup file.

Reasons

You might sometimes face problems restoring your backup file in QuickBooks. The potential reasons you struggle to recover your financial data using the backup file are mentioned below-

• The location you choose for saving your backup already has a file with an identical name.
• The file you are trying to restore has invalid or special characters in its name, leading to issues.
• The flash drive or USB containing the backup file is currently disconnected from the system.
• The backup file was created by a new QB version, and you try restoring it using an older version.

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Solutions

Running into issues while restoring your backup file might be panicky if you have already faced data loss or damage. Here are some effective methods that you must use to restore your backup file without any problems-

Solution 1- Change the location of the backup file and remove invalid characters

You might face trouble restoring your backup file if QuickBooks can’t access the location where the backup file is stored. This might happen in case the USB drive containing the backup file gets disconnected from the system, or QB doesn’t have the folder permissions to access the system drive containing the backup file. You are advised to move your backup to a local drive before restoring, and if the file is already on your system, then try changing its location. After that, you must check the file’s name as invalid characters in the name can also cause issues while running the backup file. Use these steps-

1. Right-click the backup file (.qbb) and select Rename in the options.
2. Remove characters like /, \, !, etc from the file name. You must also ensure the file name is unique, as overwriting an existing file can also lead to issues.
3. Save the file and try restoring it on your PC.

If the backup restoration again fails in between, move to the next solution.

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Solution 2- Check your QB version before restoring the backup file

You must know that a backup file created using an old QB version can be restored on a new QB version, but vice versa isn’t possible. For e.g., You can easily restore a backup file of QuickBooks2019 in QuickBooks2020, but issues develop when you create a backup file in QuickBooks2020 and try restoring it on QuickBooks2019. Use these steps to check your QB version-

1. Press F2 in your QuickBooks to launch the Product Information Window.
2. You’ll see your QB version mentioned besides the license number.

Always restore your backup file after checking the QB versions to prevent issues.

Conclusion

This blog deeply explains why your QuickBooks won't restore backup files and the things you need to bear in mind before restoring a backup. Some procedures to prevent issues during backup restoration are also mentioned, and we hope you’ll use them to get back your business data.

Contact a QB support team at 1.855.738.2784 if you still face issues while restoring your backup file.

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