You know that stressful moment when the day ends, and you are surrounded by receipts, half-written notes, and confused payment records? You try to calculate total sales, discounts, and orders, but nothing adds up. You are tired, and yet the numbers keep haunting you. This is the everyday struggle for many food businesses, not knowing exactly how much they earned or lost in a day. What if all those numbers appeared clearly on your screen in just one click? That is what EasyEat’s reporting features do. Before that, understand what Key performance indicators are, and why they are important. Once you understand that, you can move ahead to read about how EasyEat’s reports can help you track them and how it has helped another business with this. 

Understanding KPIs for Restaurants

Before we talk about these reports, it is important to understand KPIs, which means Key Performance Indicators. These are measurable numbers that help you know how your business is performing. For a food business, KPIs could include total sales, number of orders, discounts given, cash balance, and customer feedback.

When you track KPIs regularly, you can see what is working and what is not. For example, you might notice that your sales are increasing during weekends or that your cash flow is tight during weekdays. When you know these details, you can make smart decisions and act before problems grow bigger.

How EasyEat Makes Reporting Easy

EasyEat gives you access to six important reports that help you study your business performance in detail. Each one focuses on a different part of your daily operations. Together, they give you a complete picture of your business health and help you make better decisions every day.

The first one is the Order Report. It gives you a clear view of all orders, items sold, and payments received. You can see the total orders for a day, week, or month, and even track specific transactions. This helps you understand your income pattern and whether your business is growing or slowing down.

The Dish Report helps you understand your menu performance. It shows which dishes are popular, how much revenue each dish brings in, and which ones are often voided or canceled. This helps you decide which dishes to promote or which ones may need to be changed.

The Sales Report gives you detailed insights into your earnings. You can check your sales daily, weekly, monthly, or quarterly. It also shows your sales by order type, for example, dine in, takeaway, or delivery, and by payment method, such as cash, card, or e-wallet. This report helps you plan your marketing and manage your liquidity better. If you know that most of your transactions are in cash, you can make sure there is enough money ready for daily operations.

The End of Day Report is one of the most used features among EasyEat users. It is like a quick summary of your entire day. It shows total sales, number of orders, discounts given, commissions, and item-wise performance. You can also see all transactions divided by payment method and order type. This report helps you close your day with clarity. You can go home knowing exactly how much you earned and what your numbers look like.

The Cash Balance Report helps you manage the cash drawer properly. It shows how much money came in, how much went out, opening cash float, and invoice settlements. It also helps you prevent errors or misunderstandings among staff. By using this report, you always know the exact amount of cash in hand.

The Customer Data Report gives you valuable information about your customers. It shows their contact details, how many times they ordered, the outlets they bought from, and the date of their last order. This report helps you build loyalty programs and reward your frequent customers. You can easily see who supports your business the most and thank them personally or send them special offers.

Lastly, the Customer Review Report brings together all customer reviews and ratings. It helps you know what customers love about your food and what needs improvement. Feedback is very important because it tells you directly how customers feel about your service.

Why These Reports Matter

When you’re running a business, it is important to understand the numbers too. Without clear reports, you are only guessing. When you know your numbers, you can manage your resources wisely and avoid unnecessary losses.

Research on food businesses shows that those who monitor performance metrics regularly are more likely to improve their profit margins by 8 to 10 percent. According to Food Market Hub, average profit margins for food businesses in Malaysia range between 5 and 8 percent. This means that small mistakes, like missing payments or overspending on discounts, can easily eat into your profits.

With EasyEat’s reports, you do not have to wait until the end of the month to find out how your business is doing. You can track progress daily, adjust prices, control wastage, and improve customer experience based on real data.

How EasyEat Helped Kate from Subang Jaya

Let’s talk about Kate. She runs Kate’s Home Bakery in Subang Jaya. Like many business owners, she used to manage everything manually. Orders came through calls or messages, payments were noted on paper, and sales were calculated at the end of the night. It was tiring and stressful.

After she started using EasyEat, things became much simpler. Every evening, she opens her End of Day Report to check her total sales, discounts, and commissions. She can also see which payments came through cash or e-wallets and which customers ordered that day.

In her own words, “Just one click and you can see the overall sales report, the daily report, who paid you, and which merchant they paid through. It’s so easy.”

Now Kate no longer needs to spend hours after closing time doing manual calculations. Her data is always updated and available in one place. She can focus on baking and serving her customers instead of struggling with paperwork.

When you have clear data, you make smarter choices. EasyEat’s reporting tools give you exactly that, real numbers, not guesses. From sales and orders to cash and customer feedback, every detail is available in one place.

For Kate, EasyEat transformed her bakery. It helped her save time, avoid mistakes, and understand her daily performance with just one click.

You can experience the same. With detailed reports that show you how your business performs every single day, you will never have to rely on assumptions again. You will know exactly where you stand and what to do next to grow steadily and confidently.