Reliable Steps to Tackle QuickBooks Multi-User Mode not Working Issue

Users can activate the multi-user hosting mode in QB to run the application on different workstations. The multi-user environment lets users work on their company files from different devices on the same network. But sometimes, there can be issues wherein the QuickBooks multi-user mode not working error message emerges. This error code can occur when QB is not installed on the server PC. If you are getting the QuickBooks keeps opening in single-user mode issue, you can use the solutions provided in this article below.

If you are having trouble understanding the steps or resolving the error message on your own, you can reach out to us at 1.855.738.2784 to get professional help from our support team.

Common Causes Leading to the Unable to Run QuickBooks in Multi-User Mode Issue

If your QuickBooks won’t switch to multi-user mode, the following main factors might be responsible –

1. QuickBooks is not installed on the server PC, which is causing access issues on the workstations.
2. Windows firewall or an anti-virus program is preventing QuickBooks from communicating with other workstations.
3. The QuickBooks database service is not running correctly, and the service might be inactive or unresponsive.
4. The hosting settings on your QuickBooks Desktop are not correctly configured, and the settings need to be modified.
5. Incorrect or invalid DNS settings on your system can also lead to multi-user hosting errors.

Easy Methods to Resolve the QuickBooks Multi-User not Syncing Issue

If your QuickBooks freezes when switching to multi-user mode, you can use the methods provided below –

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Method 1 – Check the Database Service Status from the Run Window

You can eliminate the unable to run QuickBooks in multi-user mode issue by ensuring that the database service is running correctly.

1. Open the Windows Start menu on your server PC and type Run in the appeared text box to access the command window.
2. Type services.msc into the Run window, and when you find the QuickbooksDBXX option, double-click on it and go to the Startup Type menu.
3. Set it to Automatic and check if the service status is showing as Running or Started, followed by going to the Recovery tab.
4. Access the drop-down menu and choose Restart the Service option to select the First Failure, Second Failure, and Subsequent Failures options, followed by hitting Apply. ,

Method 2 – Edit the Windows Firewall Settings from the Control Panel

You can address the firewall blockage by editing the firewall settings in the following manner –

1. Go to the Windows Start menu and open the Control Panel to search for Windows Firewall and hit Enter.
2. Click on Allow an app by the Windows Firewall setting and tap or click on Change Settings, followed by marking the Public List box for QuickBooks.
3. Hit OK and select Public for the application, and once done, try to run QuickBooks in the multi-user mode to see if the H series errors are fixed.

Conclusion

If you are facing the QuickBooks multi-user mode not working issue, you can use the methods given above. If the error code persists, you can reach out to us at 1.855.738.2784 t get assistance from our QB experts.

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