Steps to fix QuickBooks hosting mode is off error

QuickBooks on the system carrying your data files (server) can be used to set up a multi-user network allowing multiple users to access the data concurrently. But users sometimes receive QuickBooks hosting mode is off error message while using the network to host the company file. If you also bump into issues while opening a company file due to hosting issues, this blog will help you explore the reasons and appropriate fixes for the issue.

Rectify the hosting issues easily by contacting a QB support team available for your assistance at 1.855.738.2784.

Reasons

You’ll see a dialogue box containing this error message when you attempt to host the company file in multi-user mode. The reasons you face this issue while using the QBDT multi-user network are discussed below-

• Database Server manager isn’t able to run correctly due to incorrect settings or damaged program files.
• You have manually disabled the multi-user mode option in the QBDT.
• QuickBooks Database Server Manager has been blocked by the Windows firewall and cannot scan the company file.

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Solutions

You’ll face trouble hosting your company file or accessing it in the workstations if the multi-user settings aren’t correctly fixed. You can use the following methods to resolve this hosting error in your QBDT-

Solution 1- Turn on the Multi-user mode in your QuickBooks

A primary cause for this error message to pop up in your QBDT is incorrect hosting settings. This can happen when the software fails to scan the company file, or you have turned on automatic updates in the software. The workstations will display this error message whenever you try opening the data file. Apply the following steps to ensure the multi-user mode is turned on in the server computer-

1. Go to the system containing your company file(server), open the QBDT using its launch icon, and click the File menu.
2. Single-click Utilities and click Host multi-user access.
3. If you see Stop hosting multi-user Access in the Utilities menu, your system is already running in multi-user mode, and you don’t need to change anything.
4. Go to all your workstations one by one and open Utilities.
5. Click Stop hosting multi-user access in all of them to run them in single-user mode.
6. Restart all the systems and try opening the company file in multi-user mode.

If the error message appears again, try the following method.

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Solution 2- Resolve Database Server Manager issues on your system

The QBDT multi-user network depends a lot on the Database Server Manager functioning correctly. Apply the following steps to ensure the Database Server Manager runs on your PC without issues-

1. Open Run (Windows + E) and type Services.msc in the command field.
2. Look for QuickBooksDBXX (XX denotes year) and open its details by double-clicking on it.
3. Go to the Startup type option and choose Automatic.
4. Ensure the service status is highlighted as Running.
5. If you don’t see the Running status go to the Local System Account option and hover over the Recovery section.
6. Click Restart the service for First Failure, second failure, and Subsequent Failures option.
7. Hit Apply and confirm the changes by clicking Ok.
8. Search QBCFMonitorService in the services list and repeat the steps.

Conclusion

This blog explains why QuickBooks hosting mode is off message appears when you try opening a company file in the workstations. The appropriate ways to counter the error are also mentioned in the blog, which we hope you’ll use to resolve the error in your system.

Contact a QB support team at 1.855.738.2784 to resolve problems you face while applying the solutions.

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