The countermeasures against QuickBooks error 12002

QuickBooks is a well-designed software by Inuit that made business accounting easy for more than a million users around the world. We all know the software needs to remain connected to the internet to perform its functions, and any issues in the connection lead to issues in the software. QuickBooks error 12002 is a problem that occurs due to network connection issues either because of the hardware or internet settings of your windows. If you also see these error codes while performing an online task using the software, learn its reasons and methods to rectify by going through this informational blog.

You can quickly fix the issue by dialling 1.855.738.2784 to let a QB support team help you with the troubleshooting.

Reasons

The causes of this network connection error in QuickBooks are discussed below-

• The TLS settings aren’t properly configured, which can block the software’s access to the internet.
• You have installed a third-party web browser that isn’t supported for running QuickBooks.
• Windows Firewall or an antivirus blocks the QuickBooks connection to the internet.

Solutions

You can apply these methods to repair the issues in your QuickBooks-

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Solution 1- Configure the TLS settings to prevent QuickBooks from getting blocked

Transport Layer Security settings are referred to as TLS, a security measure used by windows to safeguard the system data transmitted over the internet. The TLS settings are responsible for preventing unauthorized access or harm to data and stopping malware or malicious threats from entering the system through the internet. If these settings aren’t correctly configured, it can block QuickBooks from establishing a connection with the internet. Follow these steps to configure the TLS settings in favour of QuickBooks-

1. To launch the Run window, simultaneously press the Windows key and the letter "R" on your keyboard.
2. Clear the auto-filled text in the search field and type inetcpl.cpl as a command.
3. An Internet properties window will open up when your press Enter.
4. Single-click the Advanced tab and scroll down the settings list to find TLS.
5. Enable TLS 1.2 with a single click on the checkbox beside it and ensure all the other TLS settings are disabled.
6. Save the settings by clicking Apply and try to perform the task that earlier caused this error in QuickBooks.

Go for the following method if you still encounter the error.

Solution 2- Set the default browser for your Windows

QuickBooks can develop issues while connecting to the internet if the browser you are using fails to execute QB functions. Due to this failed integration with the browser, QuickBooks will not be able to perform the task assigned by you. Use these steps to set the default browser in your Windows-

1. Run a search for ‘Default Apps’ and open its window from the search results.
2. Approach the Web browser option and choose from Internet Explorer or Microsoft Edge.
3. Retry the QuickBooks task that earlier caused this error after setting the default browser for your Windows.

You won’t face any problems executing the task now.

Conclusion

This blog provides information on QuickBooks error 12002 which can block you from performing tasks online. You read about its causes and countermeasures, which we hope you’ll use to remove this error from your QuickBooks.

If you encounter any problems while executing the methods, contact a QB support team at 1.855.738.2784 for help.

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