Vertiv, a global leader in critical digital infrastructure and continuity solutions, has announced the global launch of Vertiv™ Liquid Cooling Services, a comprehensive offering designed to help businesses optimize system availability, improve operational efficiency, and manage the increasing complexities of liquid cooling systems. With the demand for high-performance computing (HPC) and AI-driven workloads continuing to rise, this solution is now available worldwide, ensuring that data centers can maintain peak performance while addressing growing heat loads and power densities.
The introduction of Vertiv™ Liquid Cooling Services is a result of more than a year of hands-on experience supporting regional early adopters. During this period, the company has refined best practices and gathered valuable insights, allowing it to expand its expertise to data center operators on a global scale. With this extensive real-world application, Vertiv has established a mature and proven approach to integrating and maintaining liquid cooling solutions, providing customers with industry-leading support.
The increasing reliance on AI workloads has transformed the data center landscape, with rack densities rising significantly. While 30 kW racks are becoming the industry standard, some configurations now exceed 120 kW, placing unprecedented demands on cooling infrastructure. This surge in heat loads and power consumption has made liquid cooling solutions essential to maintaining operational efficiency and business continuity.
Sean Graham, Research Director of Cloud and Data Center at IDC, emphasized the importance of lifecycle management for liquid cooling environments. As AI-driven computing expands, organizations must adopt a comprehensive support framework to ensure system availability and long-term operational success. The inherent complexity of these cooling systems necessitates a structured and well-supported maintenance approach, making proactive lifecycle management a best practice for data centers.
Vertiv Liquid Cooling Services is designed to seamlessly integrate liquid cooling technology with IT equipment and surrounding infrastructure. The service includes expert installation and commissioning, ongoing maintenance focused on fluid management and system cleanliness, and preventive measures to eliminate potential issues, such as air ingress, which could compromise long-term reliability. Traditional maintenance practices are insufficient for today’s advanced cooling systems, especially when supporting mission-critical AI applications. By leveraging decades of industry experience, Vertiv provides a best-practice approach to preventive and condition-based maintenance, ensuring the highest levels of efficiency, reliability, and system uptime for AI-driven data centers.
This service offering includes a wide range of solutions specifically designed to support AI and high-performance computing environments, ensuring seamless integration, long-term reliability, and uninterrupted operations. Vertiv’s certified technicians and field engineers offer expert assistance throughout every stage, ensuring that heat rejection systems and cooling loop fluid networks function optimally.
Through proactive identification and resolution of potential installation issues, Vertiv ensures that liquid cooling systems are deployed efficiently and without delays. Customers benefit from immediate access to spare parts, allowing for quick repairs and minimal downtime. A digital-first approach to maintenance ensures that data centers receive long-term support, with documented processes providing a health history of the secondary fluid network. This historical data helps inform future maintenance and optimization efforts, ensuring that cooling performance remains at an optimal level.
Maintaining high-quality coolant is essential for ensuring system performance and longevity. Vertiv’s services include coolant sampling, laboratory testing, contamination prevention, and environmentally responsible disposal. By optimizing the quality of coolant fluids, businesses can improve the resilience of both the secondary fluid network and the broader cooling system, enhancing overall efficiency and reliability.
Emergency and preventive support services are a key aspect of the offering, providing businesses with rapid-response teams capable of diagnosing and resolving issues both remotely and on-site. This ensures that downtime is minimized and operations can be restored as quickly as possible in the event of a system failure.
Ryan Jarvis, Vice President of Global Services Business at Vertiv, highlighted the importance of maintaining efficiency and reliability in AI-driven systems. As businesses continue to expand their investments in HPC and AI, ensuring the protection and long-term sustainability of their critical digital infrastructure has become an industry priority. He emphasized that Vertiv Liquid Cooling Services is specifically designed to support the evolving needs of organizations seeking robust and scalable liquid cooling solutions.
This offering is backed by Vertiv™ Global Services, a worldwide network providing project services, product support, testing, and training across Vertiv’s entire portfolio. With more than 240 service centers, 3,500+ field engineers, and 190+ technical response specialists, Vertiv ensures expert support across multiple regions, reinforcing its position as a trusted leader in digital infrastructure solutions.