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Jul
11
2023

Customer Service Tech - Introduction

Customer Service Tech - Definition Customer Service Tech is also known as Customer Service Technology, Customer Support Technology, Automated Customer Service or Digital Customer Support. Customer Service Tech refers to the tools, software and systems used to facilitate and enhance the customer service and support experience. It encompasses a range of technological solutions designed to streamline communication, automate processes, and improve customer interactions. Customer Service Tech - .

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Nov
21
2022

Information Technology Fundamentals - Computing Devices

Computing Devices Computers are the electrical devices that take data from a user, process it, and then display the calculated results. This is jargon for describing mathematical instruments that can perform calculations quickly. We are all familiar with computers, one of the most widespread types of computing technology.  This is a massive industry that encompasses a wide variety of products that we all use in some capacity, from the simplest calculator to high-end digital cameras, mobil.

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Nov
21
2022

Information Technology Fundamentals – Using Shared Storage

Using Shared Storage The term "shared storage" refers to a system where numerous computers or users can store their data, typically data that is vast in size or of high quality. If you think about it, proper memory management could end up saving you a lot of time and money. Similar to how Google Play serves its consumer consumers, everything in shared storage may be accessed by multiple individuals at once. Some examples of shared storage are: NAS: Storage servers with additional network conne.

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Nov
21
2022

Information Technology Fundamentals - Mobile Computing Devices

Mobile Computing Devices The term "mobile computing devices" encompasses a wide range of gadgets that enable individuals to access data and information regardless of whether they are seated or on the move. This makes them more portable and less cumbersome than conventional computers. Some mobile computers, like Nokia's, have a hardware keyboard built right in, while most modern smartphones and tablets instead use a touch screen for both input and output. Smartphones and tablets have emerged a.

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Nov
20
2022

Information Technology Fundamentals – Working with Operating Systems

Working with Operating Systems A computer's operating system (OS) is a crucial application that operates on the device. It is a sort of system software that manages computer hardware and software and offers common services to computer programmes. All computers require an operating system to run apps and programmes. They provide a user-friendly interface for interaction between hardware and software. Major Operating Systems History After Steve Jobs left Apple, the operating system today known.

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Nov
20
2022

Information Technology Fundamentals – Using Storage Devices

What is a Storage Device? A storage device is a type of hardware that may temporarily or permanently store information. It is also known as storage, storage medium, digital storage, or storage media. It is typically used to store, transfer, and extract data files. It can be used internally or externally to store data on a computer system, server, or other computing device. A storage device is one of the essential components of any computer device, and it is available in a variety of shapes and.

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Nov
20
2022

Information Technology Fundamentals – Programming and Software Development

What is Software development? The term "software development" is used to describe the process of creating software, which can include anything from creating a prototype to releasing a final product. Writing and maintaining the source code is a part of software development, but in a broader sense, software development encompasses all processes from the inception of the desired software to the final manifestation of the software, typically in a planned and structured manner. Software development.

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Nov
19
2022

Information Technology Fundamentals – Using File Systems

Using File Systems The handling of files is one of the most dependable features of any operating system. The operating system maintains files, directories, and their paths so that humans may access massive amounts of data with ease. Managing files might consist of the three major components listed below. Managing File Storage Manipulation of files and folders Securing files Let's examine each of them individually. Managing File Storage On the hard drives of every system, various files.

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Nov
19
2022

Information Technology Fundamental - Networking Concepts

Networking Concepts The term "networking," which can also refer to "computer networking," describes the process of moving and exchanging information between various nodes in a network. In addition to the planning, building, and utilization of a network, networking also includes the administration, upkeep, and management of the network's hardware, software, and policies. Computer networking allows for the interconnection of various nodes and devices over a LAN and beyond that, into wider networ.

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Nov
19
2022

Information Technology Fundamentals – Using Access Control

Using Access Control Limiting who can use a system and what data or hardware they have access to is the goal of access control. Authentication is the process by which authorized individuals gain entry to a network and use its services. Access control is a form of security that limits the actions of users and the data they can access in a computer system. It's a fundamental principle of safety that helps reduce danger for any business or group. Employee access to restricted areas of a firm can .

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