Salesforce Course And Certification
What is Salesforce?
Salesforce.com, Inc. is launched by an American cloud-based software company headquartered in San Francisco, California.
Salesforce helps organizations with their relationship management service, also offers a suite of enterprise applications that is majorly concerned on customer service, marketing automation, analytics, and application development.
The function of salesforce depends to a large extent on if a company is selling directly to consumers or to other private firms. In consumer sales, the sales department is usually concerned simply with taking orders and closing sales.
Salesforce is the world's No 1 customer relationship management (CRM) platform. Salesforce helps your sales, marketing, commerce, service and the IT teams of staff work together from anywhere — so you'll keep your customers happy everywhere.
Features and Benefits Of Salesforce
Explore the CRM softwarefeatures which will assist you grow sales faster.
No matter where your company is located, all sales reps can connect and share one common goal with the use of the salesforce CRM software.
Account and Contact Management
You will have a complete view of your customers, including activity, key contacts, history, customer communications, and internal account discussions. You can be enlightened with insights from popular social media sites like Facebook, Twitter, and LinkedIn — right within Salesforce.
Get an entire view of your team’s deals with Opportunity Management. See stage, products, competition, quotes, and more. Stay connected to the people and knowledge you would like to close every sale.
Get More Leads.
Build your own “lead machine” to enhance conversion rates and grow your revenue.
Track your leads from click to close, while continually optimizing your campaigns across every channel. Make smarter decisions about where to take a position your marketing dollars
Get the proper sales data at the proper time with Data.com. Connect with key decision makers faster. Easily plan territories. Increase sales and marketing productivity with the newest , most accurate data.
Every deal. Every day. Here are the Sales Cloud features that assist you specialise in what matters most: working with customers to close deals. Anywhere.
Salesforce turns your mobile device into a transportable sales office. You can log calls, answer hot leads, work opportunities, or check dashboards, regardless of where you're. And with mySalesforce, the experience are often customized to match your brand.
Workflow and Approvals
You can use Visual Workflow for quick design and automate any business process with drag-and-drop simplicity. And also drive success with flexible approvals processed for deal discounts, much expenses, and more.
Files Sync and Share
Now it’s easier to share files, discuss them, publish the simplest , and track your content in real time. Quickly find what you’re trying to find , share it securely, and even subscribe receive alerts when something changes.
Make Insightful Decisions.
Discover the powerful CRM software features that turn data into actionable insight that everybody can access from anywhere.
Reports and Dashboards
Dashboards offer a real-time picture of your business at a look. Goes to the root with detailed reports that anyone can create. And access your reports and dashboards from anywhere.
Fast, easy, accurate. Get a real-time view into your team’s forecasts. Use visibility, in-line editing, rency support, override, and more to remain on top of your business.
Why Study Salesforce
1. Flexibility: one among the foremost significant USP's (Unique Selling Points) of the Salesforce platform is its high degree of adaptability.
2. Easy to manage.
3. Countless options with various apps.
4. Standard API links.
5. The world' largest web-based platform
6. Job opportunities and career advancement
7. Enrich your CV and increase your earning potential
Salesforce Course Outline:
Salesforce - Introduction
Salesforce - Overview
Salesforce - Architecture
Salesforce - Environment
Salesforce - Sales Cloud
Salesforce - Service Cloud
Salesforce - Navigating Setup
Salesforce - Standard Objects
Salesforce - Custom Objects
Salesforce - Master Detail
Salesforce - Lookup Relationship
Salesforce - Schema Builder
Salesforce - Control Access Org
Salesforce - Control Access Objects
Salesforce - Control Access Fields
Salesforce - Control Access Records
Salesforce - Create a Role Hierarchy
Salesforce - Define Sharing Rules
Salesforce - Automate Business Processes
Salesforce - Importing Data
Salesforce - Exporting Data
Salesforce - Reports
Salesforce - Dashboards
Salesforce - Using Formula Fields
Salesforce - Visualforce Pages
Salesforce - Variables & Formulas
Salesforce - Standard Controllers
Salesforce - Records, Fields & Tables
Salesforce - Using Forms
Salesforce - List Controllers
Salesforce - Static Resources
Salesforce - Video Lectures
Salesforce - Exams and Certification