The Benefits of a Concierge Security Service

Hiring a concierge security service is an excellent perk for any office or apartment building. They provide a warm welcome and act as your first line of defence against unauthorized intruders.

Concierge security guards are also able to check in visitors and guests to ensure they’re following your safety and security policies. They’ll report back on any issues in your building and keep your managers up to date on potential risks.

They’re your front of house

The term ‘concierge’ is usually associated with hotels and resorts, but now more and more people are hiring them for their own residences. They provide a warm, welcoming front desk service alongside the security patrols and key holding services that a security guard would normally provide.

They’re also a great option for apartment buildings and mixed residential schemes where you need someone to check in on guests and receive parcels. They’re a reassuring presence in foyers and hallways and they can report any suspicious activity as it happens to the property management.

Concierge security staff are trained to act as the first line of defence against any threat. They monitor CCTV feeds, alerting you to intruders or other potential problems before they become an issue.

As well as being an essential part of your safety system, your concierge security team can help you build a relationship with your visitors and employees. They learn your company language, ensuring they represent the values you stand for and make a positive impact on everyone they meet.

Your security team is a first point of contact for your clients and customers, and that means they need to be friendly. This is particularly true when they’re addressing queries from visitors or staff who are arriving or leaving on a busy day.

A good concierge security team will greet everyone they see with a friendly smile and they will escort them into your premises quickly and without hassle. This spreads confidence and trust in your business and it’s an important part of creating a great first impression.

Another reason to consider a security concierge is the fact that it will save you time. They can take care of the administrative tasks that you often don’t have the time for such as checking people in or out, organising meetings and appointments and more.

The concierges can even help you out if there’s an employee on leave or a holiday and they can handle the reception duties in their absence. It’s a great solution for businesses who need to hire staff on a short-term basis or to replace existing staff who are on leave or on vacation.

They’re the liaison point for deliveries

One of the most frequent requests from property owners and managers is to have a reliable concierge or security guard on call at all times. Having a friendly face at the front door can go a long way to improving morale and reducing stress levels. Not to mention the obvious benefits of increased productivity and fewer workplace accidents. A well-trained concierge is also the best possible person to alert you to a package delivery or naughty visitor should they decide to drop in. A good concierge can even handle a late night lock-out for you and your residents. Getting a quality security solution that is suited to your specific needs is the best thing you can do for the business and your bottom line.

They’re the point of contact for employees

As the name suggests, concierge security service is all about customer service. In fact, they’re your point of contact for everything from delivering mail and newspapers to verifying appointments and even coordinating emergency responses.

They’re also your first line of defence, spotting suspicious activity and acting quickly to prevent crime. In residential buildings they’re often the key-holder and are responsible for monitoring and authorising entrances and exits, making them an excellent source of information about who’s in the building and when.

It’s a fact that employees spend more time in the office than they do in their own homes, so it makes sense that they should feel safe when they’re there. A well-presented concierge can go a long way in making them feel more at home and less worried about their safety, which is a big win for your business as a whole.

In a pinch, they can even provide your employees with a quick and easy check-in system that doesn’t involve having to walk down the hall to their own offices.

What’s more, they can even be trained to help with light corporate tasks such as managing utility suppliers and arranging for building maintenance works.

Having a concierge on hand can help you keep your tenants happy, secure and motivated to work hard and stay for the long haul. They can also show off their smarts by delivering the best security solution for your specific building and business needs. With their help, you can rest assured that your property will remain the envy of all its neighbours – as far as the eye can see!

They’re your first line of defence

A concierge security service is your first line of defence against any crime that may occur on your premises. They patrol the hallways and grounds of your property, ensuring that all areas are secure and well-maintained.

They also take care of light administrative tasks like collecting packages and parcels, providing directions to guests, dealing with any complaints regarding repair issues and re-directing callers. These duties not only help keep your building safe, but also improve your tenant satisfaction and make your tenants feel more comfortable.

While many businesses have security guards on duty around the clock, that’s not always enough to protect their assets. Even if you have a great security team, it’s likely that there will be gaps in video coverage and malfunctioning equipment. This is why it’s important to have a dedicated and experienced concierge security service to provide your business with an extra level of protection.

These officers are trained to handle any emergency situation, but they can also act as a liaison point between you and your residents. If they notice something unusual, they can inform you immediately so that your employees can respond in a timely manner.

The presence of a security guard in your building can prevent crimes such as burglaries and tailgate thefts. This is because opportunistic criminals are likely to turn away from your property when they see an officer on site.

Concierge security officers are trained to be friendly and approachable, which can make them a positive influence on your tenants. They’ll also be familiar with your buildings and their protocols, which will make them a welcome addition to the premises.

You can also use concierge security services to provide your tenants with a more personalized experience at your office. For example, if they’re a regular customer, concierge security will be happy to provide them with an extra set of keys, or let them know that they can reach someone on the front desk at any time.

If you have an upscale apartment building, then having concierge security can help you attract more residents to your premises and increase rental income in the process. This will help you make your investment back in the long run, and it can also give your residents peace of mind when they’re away from home or work.