Approaches to Fix ‘QuickBooks Company File not Found’ Error

The occurrence of the "QuickBooks company file not found" error presents an immense challenge for users, limiting their ability to access their company files and proceed with their operational activities. For those whose QuickBooks application has been affected by the error, it is advised to thoroughly read this post and execute the below approaches. Since the approaches explained in this post are well-tested and then articulated.

However, it may happen that this could take an enormous time of yours while applying each solution to the error. In case you have no time and looking for a quick resolution, contact our team of professionals at 1.855.738.2784

Solutions to Fix this Company File Issue in QuickBooks Desktop

Approach 1: To ensure optimal functionality, it is recommended to perform an update on your QuickBooks software.

1. Ensure QuickBooks Desktop is updated to the latest release.
2. Verify that the file you intend to access is indeed a company file (.QBW). Alternative file types, such as backups (QBB) and portable files (QBM), require distinct handling.
3. Confirm the absence of file compression or encryption:
   a.Right-click the company file, then choose Properties.
   b.Opt for Advanced and select the Compress and Encrypt checkboxes.
   c.Confirm by selecting OK.

If the company file remains inaccessible, proceed to Approach 2.

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Approach 2: Avoid Saving Desktop Configuration upon QuickBooks Closure

QuickBooks tends to reopen any active windows upon company file closure. This behavior can lead to start-up freezes, especially with large reports or multiple automatic window openings.

To circumvent this and open the company file sans saved windows:

1. Launch QuickBooks Desktop and within the "No Company Open" window, select your designated company file.
2. Hold down the ALT key on your keyboard and simultaneously select Open.
3. Release ALT only once the file is open. If prompted for a login, release ALT and input your password. Re-engage ALT and choose OK.

If the company file opens successfully, deactivate the "Save the Desktop when closing" preference.

1. Navigate to Edit, then Preferences.
2. Access Desktop View and opt for "Don't save the desktop," then confirm with OK.
3. Exit and restart QuickBooks, followed by opening the company file.

Upon successful opening, your progress is promising. If issues persist, proceed to Approach 3.

Approach 3: Open a sample company file

Test opening a sample file to discern if the issue lies with your company file or QuickBooks software.

1. Initiate the Windows Start menu.
2. While holding CTRL on your keyboard, select QuickBooks. Release CTRL once QuickBooks initializes.
3. Choose "Open a Sample file."

If QuickBooks or the sample file fails to open or an error emerges, it is likely a software-related problem.

Conclusion

Still if your QuickBooks company file not found, consider repairing and reinstalling QuickBooks. Following this, attempt to access your file anew. If the problem endures, data damage could be at play, especially if other files open without issues. You might explore restoring a recent backup or addressing data damage within your company file or you can reach us at 1.855.738.2784 for prompt help and support.

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