Recommended procedure to fix QuickBooks Error 6189

QuickBooks is an easily operatable bookkeeping software released by Intuit. It mainly aims at small & medium-sized businesses but has many versions suitable for other users like accountants, freelancers, entrepreneurs, etc. The software stores the accounting data as company files, and the users can sometimes struggle to access these files due to internal issues. QuickBooks Error 6189 develops if there are issues with the multi-user network and will not allow you to access the files. If you are also troubled by a similar error in your QuickBooks, go through the blog to figure out the causes of this error and an effective way to counter it.

If you need assistance with the troubleshooting, dial 1.855.738.2784 to engage a QB support team.

Reasons

The following circumstances are responsible for the development of this QuickBooks error-

1. The transaction log or network descriptor file is damaged, causing issues initiating the multi-user network.
2. The Database Server Manager stopped unexpectedly in the background leading to a failure in setting up the network.
3. Your company file has turned into an unsupported format after dealing damage from a virus attack or data corruption.

Recommended to read : QuickBooks Abort Error

Solution

Solution- Recreate the .tlg & .nd files and register them using the Database Server Manager

QuickBooks can develop issues while running if its program files are damaged or missing from the computer. The transaction log (.tlg) file is used to store the transactions that occur in the software, whereas the network descriptor file is responsible for recognizing the systems and initiating a multi-user network. If any of these files gets damaged, the multi-user network will face a direct impact, and you’ll not be able to access or host your company file. You can recreate the program files by using the steps provided below-

1. Open the QuickBooks folder located in the C: drive of your system.
2. There will be files with the same name as your company file and extension .tlg & .nd.
3. Right-click on either of the files and select Rename.
4. Add ‘.old’ at the end of the file name and repeat these steps to rename the other file too.
5. Save the files after the names are changed.

You don’t need to worry, as these files will be recreated once QuickBooks runs. You must register these files on the network with the help of the Database Server Manager as mentioned in the steps-

1. Open the Database Server Manager using the Network issues option in the QB tool hub or the search panel on the taskbar.
2. Go to the Scan folders tab and tap Browse to select the QB folder you recently made the adjustments in.
3. Click on Start scan and wait until the files are registered.
4. Reopen QuickBooks and try accessing the company files again.

The error will be fixed, and you’ll be able to work on your company file data now.

Conclusion

We are now at the end of this blog describing the details of QuickBooks Error 6189. You are now familiar with the causes of this company file error, and we hope you use the method provided in the blog to get rid of this error.

You may read also : QuickBooks Error 2501