Usable fixes for the QuickBooks email not working error

QuickBooks is a dependable bookkeeping software that allows email sharing of invoices, tax forms, and other official documents. However, many users have recently reported QuickBooks email not working on their computers. If you are also a victim of this QBDT issue, continue reading the blog to understand why this happens and the counter methods you can apply to fix the issue.

Rectify the error quickly with the assistance of our QB support team available at 1.855.738.2784.

Causes of QuickBooks failing to deliver emails

You might sometimes encounter issues when sending e-files, tax forms, or customer invoices through emails in QuickBooks. The potential reasons you can’t email invoices from QuickBooks Desktop are discussed below-

• The MS Outlook application isn’t updated from a long time, and it raises compatibility issues while integrating with QBDT.
• A third-party application is selected for sending emails in the system settings or QB preferences.
• The MAPI32.dll file is missing from your system or damaged due to a virus attack.

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The valuable methods to eliminate the mailing issue from QuickBooks

Until you take the required measures to fix the issues, you won’t be able to send emails directly from QuickBooks. The straightforward approaches to tackle this email issue in QuickBooks are mentioned underneath-

Solution 1- Set the correct mailing application in QB preferences and system settings

You cannot send invoices with QuickBooks email if a third-party application is used for sending emails on your PC. It is possible that the mail application is incompatible with QuickBooks and generates issues while sending the emails. Intuit always recommends using MS Outlook or Mail as the default app for sending emails. In case you already use MS Outlook, then the issues can develop if the application isn’t updated to the latest. You must update your MS Outlook and adjust the system settings if you use another application. Refer to these steps-

1. Press Windows+X on the keyboard to open a pop-up menu and select Settings.
2. Click Apps in the control panel menu and select Default Apps.
3. Go to the Mail option and select MS Outlook or Mail in the options.
4. Save the changes before closing the control panel and reopen QuickBooks.
5. Go to the Edit menu and select Preferences.
6. Click the Send Forms option and choose MS Outlook or Mail from the list.
7. Reopen your QuickBooks and send the emails again.

If you still face problem emailing invoices and statements from QuickBooks, move to the next solution.

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Solution 2- Repair the MAPI32.dll file stored on your system

The MAPI32.dll file is essential for all Windows applications to send messages and emails from the system. QuickBooks won’t send emails in case the file gets damaged and stops running. You can fix the MAPI32.dll file using these steps-

1. Open the file explorer and go to C: Windows\System32 folder.
2. Single-click the search panel and type ‘fixmapi.’
3. Double-click the Fixmapi.exe application and fix the MAPI32.dll file using the instructions on the screen.

Conclusion

This blog clarifies all the queries regarding QuickBooks email not working on your computer. You can find the reasons and methods to fix the issue in the blog, and we hope you use them to prevent problems while sending emails from QBDT in the future.

Consult our team of QB experts at 1.855.738.2784 if you encounter problems while using the methods.

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