QuickBooks Error 3120 resolved with easy methods

QuickBooks Point of Sale makes it easy for retail store owners to track the customer shopping pattern and arrange the inventory and discount rates accordingly. However, users sometimes face problems due to QuickBooks Error 3120 interrupting the financial exchange. If this error stops you from adding new transactions in your QB POS, this blog will help you explore the reasons it happens and the techniques to rectify it easily.

Feel free to troubleshoot this error with the troubleshooting provided by our QB support team at +1-855-738-2784.

Why QB POS displays this error code while running the financial exchange?

You most possibly encounter error 3120 adding receiving payments in QB POS or when you try running the financial exchange with QB Desktop. The possible reasons this error blocks you from sending financial data to QB are mentioned below-

• The A/R or A/P accounts in QuickBooks POS aren’t mapped correctly, leading to problems during the financial exchange.
• The QB POS data might have incurred damage, and the software fails to add new data to the records.
• Your QB Desktop isn’t updated to the latest version, causing compatibility issues with QB POS.

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Simple tricks to rectify the QB POS error

QuickBooks error code 3120 won’t let you add new financial data or transfer it to QB Desktop after it appears. The practical ways to confront this error to prevent problems during accounting are described below-

Solution 1- Mapping the QB POS correctly before the financial exchange

We all know QuickBooks POS temporarily stores the sales data and then sends it to QB Desktop as an end-of-day report to merge with other financial records. You might sometimes face problems during the financial exchange if you see an error message ‘object specified in the request cannot be found.’ This can happen if your sales data in the software incurs damage, or the AR and AP accounts aren’t correctly mapped. You are advised to download and install the latest QB POS updates on your PC to prevent compatibility issues during the data exchange. You can resolve the issue by mapping the QB POS account correctly-

1. Reboot your system to fix technical glitches and launch QuickBooks Point of Sale on your PC.
2. Go to the File option and click Preferences in the drop-down menu.
3. Single-tap Company and navigate to the Financials tab in the window.
4. Click the Accounts option and go to the basic & Advanced tabs to review if the accounts are mapped correctly.
5. All the accounts containing [ ] around their name aren’t correctly marked, possibly triggering the issue.
6. Delete the accounts or enter the data correctly in them.
7. Reopen QuickBooks Point of Sale and perform the task that earlier developed this error.

Solution 2- Restart the QB POS Database Server Manager processes

QuickBooks POS might also develop issues during the financial exchange if the DBSM processes are interrupted in the background. You must try restarting the background processes to ensure QB POS doesn’t face any connectivity issues. Here’s how-

1. Go to the Run window on your computer (Windows+R) and type ‘services.msc’ in the command section.
2. Press Enter to open the Services window and search for QBPOS Database Manager.
3. Single-click on it and click the Restart option.

Conclusion

This blog explains why QuickBooks Error 3120 develops when you try updating transactions in the data file or running a financial exchange. The useful methods to remove this QB POS error are discussed in the blog, and we hope you use them to transfer/add financial data without problems.

Consult our QB support team at +1-855-738-2784 to resolve your remaining doubts about this error.

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