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QuickBooks Error 1328: Causes and Solutions

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QuickBooks accounting software is used in most businesses for accounting reasons. Like all other developed software, it often runs into errors at times that disrupt the workflow of working. One such problem is QuickBooks error 1328. In this blog, you will be told the reasons why this error occurs and step-by-step solutions to help you resolve it quickly and efficiently.

What is QuickBooks Error 1328?

QuickBooks error 1328 is most common when installing or upgrading the QuickBooks software. Generally, this error message indicates that at the time of installation or upgrade, it fails to read or write some files.

Possible Causes of Error 1328

  1. Damaged Windows Installer: This can sometimes be due to a problem with the Windows installer that becomes damaged or outdated and interferes with the proper installation or upgrade of QuickBooks.
  2. Incomplete installation of QuickBooks: Error 1328 is likely to occur whenever the installation process has previously been interrupted forcefully or left incomplete.
  3. Lack of Administrative Privileges: One reason for this could be the lack of administrative privileges on the computer.
  4. Interference by Antivirus software: Although sometimes it is not advisable, your antivirus software may flag QuickBooks files as a threat and, therefore, cause an error in its installation.
  5. Intersecting Software: Third-party applications running on the system may cause interference during QuickBooks installation.

How to Fix QuickBooks Error 1328

Here are the steps to fix error 1328:

Steps 1. Run as Administrator

  • Right-click on the QuickBooks installer file.
  • Click Run as administrator in the drop-down menu.
  • Proceed with the installation prompt.

Steps 2. Update Windows Installer

  • Visit the Microsoft website
  • Download the latest available Windows Installer version
  • Update the package and restart the computer.
  • Reinstall QuickBooks.

Steps 3. QuickBooks Install Diagnostic Tool

  • Download the QuickBooks Install Diagnostic Tool from Intuit's website.
  • Run the tool to automatically detect installation issues and fix common problems.
  • Reboot your computer and try reinstalling QuickBooks.

Steps 4. Disable Antivirus Temporarily

  • Turn off your installed antivirus software.
  • Install QuickBooks.
  • If the QuickBooks installation succeeds, go back to your antivirus, and add QuickBooks to your exceptions list and then enable your antivirus.

Steps 5. Clean Install

  • Completely remove QuickBooks from your computer.
  • Clean out all the remaining QuickBooks registry entries.
  • Restart your computer.
  • Download a fresh copy of QuickBooks from its website.
  • Install QuickBooks with the new installer.

Steps 6. Preventing Future Incident

To prevent the possibility of error 1328 recurring in the future, take the following steps:

  • Have an updated Windows operating system.
  • Update your QuickBooks software periodically.
  • Ensure free space is available in the hard disk.
  • Install reliable antivirus software and keep updating.

Conclusion

QuickBooks Error 1328 can be very frustrating, but if the right approach is followed, it's usually a solvable situation. Using the steps provided, you should be able to overcome this error and have your QuickBooks software up and running quickly. Don't forget that if problems persist, you'll need to contact Support for QuickBooks at 1.855.738.2784 for additional assistance.

Recommended To Read: How To Resolve QuickBooks Error 503

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