QuickBooks Error 15222: What It Is And How To Fix It
Have an active payroll subscription, but every time you try to download payroll updates, QuickBooks error 15222 pops up on the computer screen? If yes, make sure to stay tuned to this post until the end to understand how to overcome it. Intuit always advises users to update their payroll services to the latest tax tables as with every update, the overall functionality improves, and users get the latest features. Therefore, resolving any update error as quickly as possible is a necessity for users. With this post, we aim to provide you with all the necessary information related to QuickBooks error 15222, such as the reasons that often prompt it alongside their troubleshooting solutions.
Want to get rid of QuickBooks error 15222 without wasting your precious time on tiresome troubleshooting procedures? If yes, don’t hesitate to reach our QuickBooks support team at 1.855.738.2784 and get the error resolved in no time.
What causes QuickBooks error code 15222?
Generally, QuickBooks error code 15222 happens when any third-party security application blocks necessary QuickBooks installation files. However, there are a number of other reasons also that can cause payroll update errors, such as:
- The Internet Explorer function fails to register digital signatures.
- The Internet Explorer is not set as the default browser.
You May Read Also: How To Fix QuickBooks Error PS036
How can you resolve QuickBooks error 15222?
Solution 1) Change the security application settings to resolve the error
For the PC Tools Internet Security application –
To make exceptions to prevent PC Tools Internet Security from scanning QuickBooks directory:
- Open the PC Tools Internet Security application and then select the Settings menu.
- Choose the Global Action List option from the drop-down menu.
- Select the Add option to choose QuickBooks files to be excluded from scanning.
- At last, hit the OK button.
To restore QuickBooks installation files that are quarantined (blocked):
- In the PC Tools Internet Security application, select the Settings menu.
- Choose the Quarantine option from the drop-down menu.
- Select QuickBooks files that you need to restore, and then click on the Restore option.
- Choose the Yes option to confirm.
- At last, hit the OK button.
Solution 2) Manually install a digital signature certificate of QuickBooks
- Exit out the QuickBooks Desktop application if you are working with it.
- On the keyboard, press Windows + E keys to open the Windows File Explorer.
- Navigate to the following path: C:\Program Files\Intuit\QuickBooks.
- In the folder, look for the file named QBW32.exe and right-click it.
- Choose the Properties option and then go to the Digital Signature tab.
- In the signature list, make sure that Intuit,Inc. is selected.
- Click on the Details option.
- On the Digital Signature Details window, select the View Certificate option.
- Hit the Install Certificate button.
- Continuously select the Next option to install a digital signature certificate.
- Hit the Finish button.
- At last, restart the computer.
Solution 3) Make Internet Explorer the default web browser
- Open the Internet Explorer browser, select the Tools menu (gear icon), and choose the Internet Options option.
- On the Internet Options window, select the Programs tab.
- Under the Default Web Browser section, click on the Make Default button.
- At last, hit the OK button.
Conclusion:
If you are unable to resolve QuickBooks error 15222 even after implementing all the aforementioned troubleshooting solutions, then there might be some internet connectivity issues. Our recommendation for you to ensure a stable internet connection and see whether this resolves the error or not. You can also get in touch with our QuickBooks error experts at 1.855.738.2784 for immediate troubleshooting assistance.
Recommended To Read: How To Resolve QuickBooks Error 15241
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