Top 10 free messaging apps for small businesses

Coordinate, Communicate, Grow: Use effective messaging apps for your small businesses

It is a well-known fact that running a business can be a herculean task to achieve.

The number of coordination, patience, as well as leadership required to run a business or small business marketing services required, means the requirement of a social media marketing service platform that can help the business owner to understand and keep a tap on the exact progress as well as the overall working of the team.

I am sure that you must have come across a wide range of applications that can ensure proper communication among the team members. However, have you ever wondered about the number of charges that you have to pay as a business owner to sign up for these applications

If you are a small business owner willing to improve communication, understanding as well as leadership qualities amongst your team members I am sure that this article is a one-stop solution to it.

Top 10 free messaging apps for small businesses

In this article, we will go through the top 10 free messaging apps that have been specifically designed to improve the functionality of small businesses.

You can go through these and decide on an application that suits you and your requirements.

1. WhatsApp Business - This application is designed specifically for small businesses, which allows them to communicate with their customers efficiently and effectively.

• Pros: An easy two-way communication between the business for marketing over WhatsApp and customers ensures a precise and to-the-point expression of interests making WhatsApp Business appropriate for all businesses.
• Cons: However, only some basic features such as automated replies can be used.

2. Telegram -This application allows users to send messages, photos, and videos.

• Pros: With end-to-end encryption, Telegram ensures safety and privacy making it great against cyber-attacks.
• Cons: Since the contact list is required, the device has to provide certain rights.

3. Skype - Skype offers businesses the ability to connect with customers via video calls, voice calls, and messaging which serves as a major plus point.

• Pros: The free video and voice calls improve communication.
• Cons: Poor video quality has often been detected.

4. Slack - A messaging app that is designed for teams, making it easy for small businesses to communicate and collaborate as well as to set up tasks for the team members even on a daily basis.

• Pros: The files and chats are synced, and archived, and are searchable for future reference as and when needed.
• Cons: According to the user reports although the free slack version can be used by a number of users the paid premium version is much more efficient.

5. Viber - This messaging app offers businesses the ability to create public accounts, making it easy for customers to connect with them.

• Pros: Not only is this app great for overall communication but can be used by different business owners.
• Cons:  As we know blocking unknown callers is an important feature that communication applications should possess. However, Viber does not provide this feature. We hope soon your call has been forwarded Feature will be announced.

6. com- By combining building blocks, with the help of Monday.com, organizations can build or customize whatever they need to improve the way their business runs.

• Pros: This app is all about juggling the basic requirements of any business. If you want to keep a track of group tasks this app is surely for you.
• Cons: Monday.com follows a tiered approach which means that by subscribing for a higher level of operation the users will have to pay a certain amount of money.

7. WeChat - This application offers businesses the ability to connect with customers.

• Pros: WeChat accepts payments through the app which is a unique feature that is usually not offered by messenger applications.
• Cons: Since end-to-end encryption is not provided by this app, it falls short to provide the highest level of privacy to the users.

8. Facebook Messenger - This is one of the most popular messaging apps that offers businesses the ability to connect with customers on their Facebook page. Facebook Marketing could be the great option for small businesses to reach the new audience.

• Pros: We all know that the popularity of Facebook among people of all ages is high, and using this app for small businesses will clear a very important role in increasing social media recognition.
• Cons:  this might not be the application for you if you are searching for something completely and strictly business oriented.

9. ClickUp - ClickUp is an all-in-one productivity platform where teams come together to plan, organize, and collaborate on work using tasks.

• Pros: The dashboards and templates help to take team organization to another level.
• Cons: The user interface provided by the app is not exceptional.

10. Chat- Built for organizations that need more control over their communications and collaboration between colleagues.

• Pros: This app provides easy installation and engagement between members of a company.
• Cons: this application is written in JavaScript making it difficult to be accessed by companies and individuals who have little or no knowledge regarding the same. 

Why are messaging applications required?

All these Messaging applications are not only free but are also user-friendly, and customizable. They are also secure, and private.

 They can be used across several platforms which include ios, and Android devices, and also offer customer support. These apps will help you make your business grow.

Conclusion

There are many great applications available for small businesses to communicate with their customers and also their team members. As each one has its own unique features and benefits, it's important to choose the one that suits your individual needs.

Also, more and more companies are moving to an online platform in order to save resources and combine calls, file sharing, group, and personal messaging through one platform.