The Top Benefits of studying Salesforce
Salesforce Study
Salesforce, Inc. is a famous American cloud-based software company that provides Customer relationship management services. Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce now provides various software solutions and a platform for users and developers to develop and distribute custom software.
Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers. Using the Salesforce CRM, companies can track customer activity, market to customers, and many more services.
A CRM platform helps you go deeper with all your metrics and data; you could also set up a dashboard that showcases your data visually. In addition to this, you can also have personalized outreach with automation.
Roles and Responsibilities
- Ensure effective planning of project timeline, including sprint planning and organizing any phases
- Holding team members accountable for delivering their work on time
- Ensuring proper use of project management tools across the team
- Set up Salesforce Campaigns, ensure that the marketing automation platform is syncing the appropriate prospect/subscriber data to Campaign Members (eg. email engagement, ebook downloads)
- Report on Campaign Influence
- Build out email campaigns (eg. in Pardot’s Engagement Studio, or SFMC’s Journey Builder), report on their success, and make changes to optimize their impact.
The Top Benefits of Studying Salesforce
- Time Management
Time management is a huge benefit of Salesforce and one of the best ways to allow a business to grow and thrive. With so much pertinent customer data, you can easily prioritize work for (and with) your clients by streamlining the sales funnel so that leads are quickly transformed into customers.
Salesforce also has a calendar feature that makes it easy to plan projects, meetings, phone calls, and more in one place.
- Ultimate Accessibility
Since Salesforce is a cloud software, it’s accessible anywhere and everywhere you have access to the Internet. Whether you use your desktop, laptop, or smartphone, Salesforce can be reached thanks to its app. Being able to reach your CRM tool through the protected cloud no matter where you are makes it easier to access important files and stay updated on clients. Sensitive information is more secure than it would be in a file cabinet or on a local server.
- Increased Revenue
Without Salesforce, running a business in today’s world can cost you money. On any given day, your team might produce a ton of data that has to be stored. Without Salesforce, you’re most likely sorting through this data manually, and this is more time spent on administrative work as opposed to building customer relationships.
- Greater Customer Satisfaction
Similar to increased revenue, it’s safe to assume customers are more satisfied when they interact with a business that knows their needs and the state of their relationship with you (thanks to your CRM tool). Spend less time on administrative duties and you will have more time to spend catering to your customers through a common platform.
- Career Benefits
Professional Certification
Jobs Opportunities
Career Advancement
Increased Earning Potential
Skills you will gain
Some of the skills you will learn in the course of study include:
Salesforce - Introduction
Salesforce - Overview
Salesforce - Architecture
Salesforce - Environment
Salesforce - Sales Cloud
Salesforce - Service Cloud
Salesforce - Navigating Setup
And lots more..
