Simple steps to terminate QuickBooks error 15225

QuickBooks offers a subscription-based payroll service that helps in automated tax calculations and timely payroll of the employees in an organization. It is a trustworthy service that works in compliance with the tax table of the federal government. But users can sometimes run into problems due to random issues while using the payroll service. QuickBooks error 15225 develops when the software fails to download the updates for the payroll service. If you are also unable to update payroll in your QuickBooks due to the influence of this error, find out the causes of this error and the effective countermeasures by reading this blog till the end.

If you want quick troubleshooting of this issue, feel free to contact a QB technical support team at 1.855.738.2784.

Reasons

QuickBooks will fail to download/install the payroll updates due to this error under the following circumstances-

• Your QuickBooks files have been severely damaged, and the software malfunctions when processing the files.
• You haven’t renewed your payroll service, due to which the subscription has expired.
• You have entered the wrong EIN or service key in the software.

You May Read Also: How To Fix QuickBooks Payroll Update Not Working

Solutions

The methods given below will help you tackle this error during the payroll service update-

Solution 1- Uninstall QuickBooks and install it again after renaming the installation folder

You might encounter this error due to damaged software that can no longer run without problems. The reasons can be corrupt program files due to a defective installation of QuickBooks on your system. You need to install the software again on your system to resolve the issue. The installation folder should also be renamed to prevent the software from running when you reinstall it. Use these steps-

1. Press Ctrl + Alt + Delete and select Task Manager in the options.
2. Go to the Processes tab and check if QBDBMgrN.exe, QBDBMgr.exe, QBW32.exe, or QBCFMonitorService.exe are running.
3. Single-click on each process to highlight it and click End Task.
4. Click Yes on the warning message if it occurs.
5. Open your control panel from the Settings option in the Windows Start menu.
6. Click the Apps option and search QuickBooks in the program list.
7. Single-click the QuickBooks icon and tap Uninstall.
8. Click Next and wait until the software is completely removed.

Once the background processes of QB are stopped, and the program is removed, you’ll have to rename the QuickBooks installation folder before reinstalling it-

1. Press Windows + E to run the file explorer.
2. Click on the View option at the top and select Hidden items.
3. You’ll find your QuickBooks folder in C:\Users\(User Name)\App Data\Local\Intuit\QuickBooks (year).
4. Right-click on the folder carrying your company files and select Rename.
5. Type ‘old’ at the end of the folder name and save it.
6. Reinstall QuickBooks on your computer.
7. After the software is completely installed, click the Help menu and select Update QuickBooks Desktop.
8. Under the Update Now tab, tap Reset Update and click Get Updates.
9. Reopen the software and follow the instructions to install the update.
10. Update the payroll service after the software is updated to its latest release.

You will not encounter any problems while updating the payroll service now.

Conclusion

This blog helps you understand the reasons QuickBooks error 15225 doesn’t allow payroll updates on your system. The effective methods to tackle this issue are also discussed, which we hope helped you update the payroll in your QuickBooks without any problems.

In case you face problems applying the solutions, converse directly with a QB support representative at 1.855.738.2784.

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