What Are The Top Questions We Must Ask a Cleaning Company?

Choosing a cleaning company is difficult especially when it comes to bond cleaning because bond cleaning needs to be perfect as it will be our source of getting back the security amount. Suppose you have hired a cleaning company and booked them with certain services and in the end they did not satisfy you with the perfect cleaning and you have lost your bond security. Sounds daunting, right?

Hence, we need to be careful while choosing Bond Cleaning in Sunshine Coast. In this blog section, we will list the top questions we must ask a cleaning company before hiring them to ensure quality cleaning services.

Top interview questions to ask from your bond cleaning expert

Before signing a bond cleaning expert, you must check if they pass your basic questions test or not.

How much experience do you possess in bond cleaning?

Just like before hiring an employee, we check their experience level. Likewise, we must check the experience of the bond cleaning company we are going to hire to get assurance that we can get the best bond cleaning services or not. If their cleaners are not experts, we may have damage to our property. We can also lose our bond security. 

An experienced company will have a pre-approved checklist for cleaning. Also, you can relax in terms of pricing, flexibility, and quality.

What type of services are included in the company?

This is the first question that comes to our mind when we are finalizing a bond cleaning company. You must check the specialty which you are seeking in the bond cleaning services. It may specify services like carpet cleaning, and walls, and ceiling cleaning.

Normally, the right cleaning company delivers the following:

• House cleaning service
• Spring Cleaning Service
• End of Lease Cleaning/Bond Cleaning
• Oven & BBQ Cleaning
• Carpet Cleaning, etc.

What comprises your end-of-lease cleaning service?

In the bond cleaning service, the spaces included are all rooms, ceiling fans, ducts, walls, windows, blinds, door grooves, countertops, kitchen appliances (inside and outside), baseboards, cupboards, shelves, bathroom fixtures, toilet seats, carpets, floors, patio areas, etc.

Get confirmation if these services are customizable or not. You can also book extra services like carpet steam cleaning, oven & BBQ cleaning, pressure cleaning, etc, to give your rental check as per the rental laws.

How do you decide your pricing?

You must know the criteria of the company's pricing policy. How much does the individual service cost and what are the criteria for setting customized services? Some companies charge on an hourly basis. But some charge by the number of workers required to clean the property.

Try to save yourself from the hidden charges. Choose the one with a transparent pricing policy.

Do you have a Bond Back Guarantee?

A bond back guarantee refers to free re-cleaning if the client is not satisfied with the first cleaning service. It is beneficial for us as it is a fair deal and builds trust easily. We must check if the company offers a bond-back guarantee or not.

Do you have a background checking policy for your cleaners?

Knowing the background of your cleaner is crucial. Hiring strangers at home is quite risky and scary. Hence, you must check if the company is providing a secure service or not. 

Do you bring your cleaning tool kit?

It will be irritating if the cleaners come and ask for you about little things like mops, floor cleaners, etc especially when you have packed your stuff for shifting. Get assurance if they will bring the kit along with them or not. If yes, go for them. 

Conclusion

There are various questions in mind while hiring a bond clean expert. You must check on it to get your queries done. Be aware of fraud, never submit any amount priorly. In this blog, we have mentioned the top questions one may have in mind. It is crucial to check everything, and then decide on your bond-clean expert partners because it is all about getting bond secured at the end without any hassle. Search for the best Bond Cleaning in Toowoomba and choose the best one.