Techniques to Reliably Rectify QuickBooks Error 12031

Issues while updating or refreshing the QuickBooks application can lead to the QuickBooks error 12031 on the screen. This issue can prevent users from updating their QB version and needs to be addressed on a priority basis. The error can get triggered due to many common reasons, like network time-out issues or connectivity problems. If you are getting the QuickBooks error code 12031, you can use the detailed solutions given below to address the issues once and for all.

If the below-given solutions are difficult to perform, or you are facing obstacles in the troubleshooting process, you can call us at 1.855.738.2784 to get direct help with the issue from our team of QB experts.

Possible Reasons & Triggers for the QuickBooks Desktop Error 12031

The following common causes and scenarios might lead to the QuickBooks error message 12031 –

1. There are internet connectivity issues in the system, and the unstable or weak network is preventing users from running the QB updates.
2. You are not using Internet Explorer as the browser to perform the QuickBooks updates, which is preventing the process from being successful.
3. Windows firewall or an anti-virus application is causing obstructions while running QuickBooks, which is interfering with the updates, leading to the 12031 error.
4. There is a network time-out error in the system, and the SS settings of your IE might be improper or incorrect.

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Troubleshooting Solutions to Eliminate the QuickBooks Update Error 12031

Error code 12031 in QuickBooks Desktop can be easily addressed by using the effective solutions given below –

Solution 1 – Restore the Advanced Internet Settings from the Tools Menu of IE

You need to ensure that the Internet Explorer settings are correctly set by configuring the advanced settings –

1. Exit QuickBooks, and from the IE browser, select the Tools menu to choose Internet Options and go to the Security menu.
2. From the Globe icon, go to the Connections tab and click on Never Dial a Connection to ensure that the correct ISP is enabled.
3. Choose the LAN Settings tab and ensure that the Automatically Detect Settings option is selected, followed by unchecking the Proxy Server box and hitting OK.
4. Select the Advanced menu, and from the Restore Advanced Settings option, select the TLS 1.0 box and deselect the 1.1 and 1.2 options, followed by exiting IE.

Read Also: QuickBooks Error 15271

Solution 2 – Configure Windows Firewall and Run the QB Updates in a Safe Mode

You need to ensure that there are no firewall obstructions while running the QB updates to fix the QB error code 12031.

1. Choose the Reset Update checkbox and hit the Get Updates option to check if the updates are working, and if not, check the internet connection.
2. Configure the Windows Firewall setup and modify the Internet Security settings to get the latest updates, followed by running Windows in Safe Mode.

Conclusion

You can address QuickBooks error 12031 by using the best solutions curated by our experts. If these solutions don’t work or the error code keeps coming back, you can reach out to our QB experts to get direct help for the issue by dialing 1.855.738.2784.

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