Encountering Unexpected Errors When Opening The QuickBooks Company File? Fix It Now!

Are you receiving unexpected errors when opening the QuickBooks company file? If so, then this guide is a must-read for you. When users try to open, upgrade, or restore a company file, they may get some unexpected error that can prevent them from successfully opening the file. When this happens, you may get this message: "QuickBooks has encountered a problem and needs to close." The prime reasons for this problem can be a damaged installation and corrupt data. When your data gets compromised, or some part of it is corrupt or missing, you may see this error. Don’t worry. This problem can be resolved by following the below troubleshooting solutions. Let’s dive in. 

If you need further assistance to tackle unexpected errors when opening the company files, dial 1.855.738.2784 and contact our QuickBooks experts. 

Reasons For Unexpected Errors When Opening The File

Below, we have listed the root causes of unexpected errors, such as QuickBooks error 184 when opening the files in QuickBooks: 

1. Missing data or corruption in company files
2. Damaged installation
3. Poor network connectivity

Solutions To Resolve Company File Errors

We can remove company file errors by following some effective troubleshooting steps. Here are the details. 

Solution 1: Run Verify and Rebuild Data

Step 1: Run Verify Data

1. Navigate to Window and choose Close All.
2. Go to File and select Utilities.
3. Click on Verify Data and review the results.
4. If QuickBooks reports no issues and states QuickBooks detected no problems with your data, your data is intact, and no further action is required.
5. If you receive an error message, look it up on the QuickBooks Desktop support site for troubleshooting steps.
6. If the message Your data has lost integrity appears, indicating data damage, proceed to rebuild your data to fix the issue.

Step 2: Rebuild Your Company File Data

1. Navigate to File, then Utilities.
2. Choose Rebuild Data.
3. QuickBooks will prompt you to create a backup before rebuilding your file. Click OK to proceed, as the backup is essential.
4. Select a location to save your backup and click OK.
5. Do not overwrite/replace an existing backup. 
6. Enter a new name for the file.
7. Click Save.
8. Once the rebuild is complete, a message will appear saying Rebuild has completed. Click OK.
9. Go to File again and select Utilities, then choose Verify Data to check for any remaining or additional damage.
10. If Verify Data detects further problems, search the qbwin.log on the QuickBooks Desktop support site for guidance on resolving them.
11. If you can’t resolve the issue, restore a recent backup by going to File and selecting Open or Restore Company.

Solution 2: Run QB Install diagnostic tool

Step 1: Access QuickBooks Tool Hub

1. Close QuickBooks.
2. Download the Tool Hub. 
3. Save the file.
4. Open the QuickBooksToolHub.exe file.
5. Follow the on-screen steps.
6. Install the tool.
7. Agree to the terms and conditions.
8. When done, double-click on its icon.
9. Open the Tool Hub. 

Step 2: Access the QB Install Diagnostic Tool

1. Open the QB Tool Hub.
2. Select Installation Issues.
3. Select QuickBooks Install Diagnostic Tool.
4. The tool will start running and may take up to 20 minutes.
5. When done, restart your computer.

Conclusion

With the help of this guide, users can fix unexpected errors when opening the QuickBooks company file and ensure a smooth workflow.

Recommended To Read: How To Resolve QuickBooks Error 181016